Every product, backed by one promise.
No fine print. No hassle. If something's not right, we make it right.
What the Prime Promise actually covers
The short version of our return and refund policy — plain English, no legalese.
30 Days to Decide
From the day your order arrives, you've got 30 days to request a return if it's not earning a spot in your rig.
Arrives Damaged? We Fix It
Email us photos of the issue and we'll send a replacement or issue a refund.
A Real Team Handles It
Every claim goes to hello@liquifiedrv.com and gets handled by the same small crew that builds these products.
Guarantee questions, answered
What's your return policy?
You have 30 days from delivery to request a return or exchange. Email hello@liquifiedrv.com with your order number, we'll send a prepaid return label and handle a refund or replacement once it's received.
What if my order arrives damaged or defective?
Contact us right away with photos if you can, and we'll send a replacement or issue a refund, no questions asked.
Where can I read the full policy?
See our full Refund Policy for the complete terms, including which items aren't eligible for return.
The Prime Promise
Every product backed by our guarantee. No fine print, no hassle.
U.S.-Based Shipping
Every order ships from the U.S., with tracking on every package.
Built With RVers
Product decisions shaped by the customers and creators who actually use this stuff.